Refund policy
Refund & Return Policy:
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Return Window: We accept returns within 30 days of the purchase date. Items must be unused and in their original condition.
Custom Orders: All custom orders are final sale and non-refundable. This includes any items made to order or personalized to your specifications.
Return Shipping: Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.
How to Request a Return: To initiate a return, please visit our Contact Us page and provide your order number along with the reason for your return. Our team will respond within 2–3 business days with next steps.
Refund Processing :Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Have a question or need assistance? We'd love to hear from you.
Please reach out to us through our Contact Us page and we'll respond within 2–3 business days. We're happy to help with product questions, order inquiries, or anything else.